Last updated: March 13, 2025
DMFuse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Instagram auto-reply service (the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies, please do not access or use our Service.
We collect information that you voluntarily provide when setting up an account or using our Service:
When you access or use our Service, we may automatically collect:
To provide our auto-reply service, we require access to certain aspects of your Instagram account:
We access this data through Instagram's official API following their Platform Policy. Our access is limited to what is necessary to provide our Service. We do not store the content of your Instagram direct messages on our servers longer than necessary to provide the Service.
You can revoke DMFuse's access to your Instagram account at any time through your Instagram account settings or by contacting us.
We use the information we collect to:
We may share your information in the following situations:
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
We may disclose your information to protect the rights, property, or safety of DMFuse, our users, or others.
We may share your information with third parties when you have given us your consent to do so.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet.
Depending on your location, you may have certain rights regarding your personal information:
You can access and update certain information about your account directly through your account settings. If you cannot access certain information, you can contact us to request access.
You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
You can request that we delete your personal information. Note that we may retain certain information as required by law or for legitimate business purposes.
You can object to our processing of your personal information or ask us to restrict processing in certain circumstances.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. Please note that we may ask you to verify your identity before responding to such requests.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.
Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data to servers in the United States and process it there. Your submission of such information represents your agreement to that transfer.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
